We understand that trying on clothing is essential.
We issue refunds of full priced clothing sent back to us within 14 days of receipt.
Full-priced items are eligible to be returned for refund, exchange, or store credit.
Cost of Return Label: $8.00 will be deducted from your refund.
Please note the original shipping fee will not be included in your refund.
We are unable to issue price adjustments based off of promotions on styles you have previously purchased.
Items purchased with a discount code, promo code, or on sale, are only eligible to be returned for store credit. Items marked Final Sale are not eligible for returns.
Exception: Full priced items purchased with our 'Welcome discount' are eligible for a refund or exchange.
We are unable to process international returns through our returns portal. To process an international return or exchange please reach out to us at email@example.com and we can assist you further.
Exchanges can be made for a different size or a different style depending on styles & sizes available at the time exchange for full priced items only.
If you wish to exchange a purchased item, please email at firstname.lastname@example.org with below information
- Order Number
- Style name that you would like to exchange
- Style name for desired item for exchange (please make sure its in stock)
- Size for desired exchange ( please make sure its in stock)
Once exchange is processed, you will receive an order confirmation for the new item and a return label for the original item. We will ship your exchange as soon as we receive the original item back.
Shipping both ways is free for exchanges for domestic purchases only.