Purchase: Once your credit card is authorized, you will receive a confirmation email from us. Orders are processed in 2-3 business days. Once processed you will receive your order within 3-10 business days. All orders received after 2pm EST will be processed the following day. Weekend delivery is not available.
Please be sure to double check your billing and shipping address when placing an order. We are unable to reroute packages. We are unable to ship to PO Box and military addresses.
DOMESTIC SHIPPING RATE FOR SHIPPING AND HANDLING IN THE US
FREE for orders $200+
Ground- $8 for orders up to $199
International orders require a verified billing address and phone number, we do not ship to freight forwarder addresses.
RATE FOR SHIPPING AND HANDLING TO CANADA
Ground - $18
RATE FOR SHIPPING AND HANDLING INTERNATIONALLY
RUJUTA SHETH is not responsible for delays in shipping or delivery due to force of nature or other uncontrollable events.
*Duties & taxes are set by the customs authorities of the destination country. We estimate the value to be between 25-40% of the amount paid for the item(s) ordered. The carrier will contact you directly requesting payment upon your order's arrival through customs, RUJUTA SHETH is not responsible for these charges.
RUJUTA SHETH your order may have incurred for returned items. Please be advised that any exchanges may require additional tax/duty for import to delivery destinations outside the US. If package is undeliverable RUJUTA SHETH is not responsible for the duties incurred to send it back, this will be deducted from your refund.
RETURNS + EXCHANGES
We understand that trying on clothing is essential.
We issue refunds of full priced clothing sent back to us within 30 days of receipt.
Full-priced items are eligible to be returned for refund, exchange, or store credit.
Cost of Return Label: $8.00 will be deducted from your refund.
Please note the original shipping fee will not be included in your refund.
We are unable to issue price adjustments based off of promotions on styles you have previously purchased.
Items purchased with a discount code, promo code, or on sale, are only eligible to be returned for store credit. Items marked Final Sale are not eligible for returns.
Exception: Full priced items purchased with our 'Welcome discount' are eligible for a refund or exchange.
We are unable to process international returns through our returns portal. To process an international return or exchange please reach out to us at firstname.lastname@example.org and we can assist you further.
Exchanges can be made for a different size or a different style depending on styles & sizes available at the time exchange for full priced items only.
If you wish to exchange a purchased item, please email at email@example.com with below information
- Order Number
- Style name that you would like to exchange
- Style name for desired item for exchange (please make sure its in stock)
- Size for desired exchange ( please make sure its in stock)
Once exchange is processed, you will receive an order confirmation for the new item and a return label for the original item. We will ship your exchange as soon as we receive the original item back.
Shipping both ways is free for exchanges for domestic purchases only.