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Shipping + Returns/Exchange

SHIPPING

Purchase: Once your credit card is authorized, you will receive a confirmation email from us. Orders are processed in 2-3 business days. Once processed you will receive your order within 2- 5 business days. All orders received after 2pm EST will be processed the following day. Weekend delivery is not available.

Please be sure to double check your billing and shipping address when placing an order. We are unable to reroute packages. We are unable to ship to PO Box and military addresses.

DOMESTIC SHIPPING RATE FOR SHIPPING AND HANDLING IN THE US

  • FREE for orders $200+

  • Ground- $8 for orders up to $199

INTERNATIONAL SHIPPING

  • International orders require a verified billing address and phone number, we do not ship to freight forwarder addresses.

  •  CANADA: Ground - $18 ( FREE for orders 200+ )

  • INTERNATIONALLY :Standard- $35.00

POLICY

RUJUTA SHETH is not responsible for delays in shipping or delivery due to force of nature or other uncontrollable events. Please note we are not responsible for lost or stolen packages once in the shipping carrier's hands. You can file a claim at USPS or UPS.

*Duties & taxes are set by the customs authorities of the destination country. We estimate the value to be between 25-40% of the amount paid for the item(s) ordered. The carrier will contact you directly requesting payment upon your order's arrival through customs, RUJUTA SHETH is not responsible for these charges.
Please be advised that any exchanges may require additional tax/duty for import to delivery destinations outside the US. If package is undeliverable  RUJUTA SHETH is not responsible for the duties incurred to send it back, this will be deducted from your refund. 

RETURN POLICY

TO AUTHORIZE A RETURN OR EXCHANGE, PLEASE FOLLOW THE PROMPTS HERE. 

 We understand that trying on clothing is essential. We issue refunds or store credit on items sent back to us within 30 days of receipt in its original, unworn condition. 

  • Full-priced items are eligible to be returned for refund, exchange, or store credit.

  • Items purchased with a discount code, promo code, or on sale, are only eligible to be returned for store credit.

  • Exception: Full priced items purchased with  our 'Welcome code' are eligible for a refund or exchange.

  • We are unable to issue price adjustments based off of promotions on styles you have previously purchased.

  • Items marked Final Sale are not eligible for returns or exchange. 

  • Restocking Fee: $8.00 will be deducted from your refund. 

  • Please note the original shipping fee will not be included in your refund.

We are unable to process international returns at the moment. To process an international return or exchange please reach out to us at help@rujutasheth.com and we can assist you further. 

EXCHANGE POLICY

Exchanges can be made for a different size or a different style depending on styles & sizes available at the time exchange. If you wish to exchange please notify us within 14 days of receipt. 

  1. Order Number
  2.  Style name that you would like to exchange
  3.  Style name & size for desired item for exchange (please make sure its in stock)

  • Once exchange is processed, you will receive a return label for the original item. Original item must be shipped back to us within 7 days. We will ship your exchange as soon as we receive the original item back. 

  • All exchanges are final sale. 

  • Shipping both ways is free for exchanges for domestic purchases only. 

TO AUTHORIZE A RETURN OR EXCHANGE, PLEASE FOLLOW THE PROMPTS HERE. 

Shipping + Returns/Exchange