SHIPPING

Purchase: Once your credit card is authorized, you will receive a confirmation email from us. Orders are processed in 2-3 business days. Once processed you will receive your order within 2- 5 business days. All orders received after 2pm EST will be processed the following day. Weekend delivery is not available.

Please be sure to double check your billing and shipping address when placing an order. We are unable to reroute packages. We are unable to ship to PO Box and military addresses.

 

DOMESTIC SHIPPING RATE FOR SHIPPING AND HANDLING IN THE US

• FREE for orders $200+

• Ground Shipping- flat fee of $10 

INTERNATIONAL SHIPPING

• International orders require a verified billing address and phone number, we do not ship to freight forwarder addresses.

•  CANADA: Ground - fee calculated by the carrier based on your location( FREE for orders 200+ )

• INTERNATIONALLY :fee calculated by the carrier based on your location

• Rujuta Sheth is not responsible for duties & fees and are to be paid by customer. If duties are not paid/ package is unclaimed and returned to Rujuta Sheth, refund will be processed minus shipping fee + any fee that in incurred by Rujuta Sheth on the unclaimed return shipment.  

POLICY

RUJUTA SHETH is not responsible for delays in shipping or delivery due to force of nature or other uncontrollable events. Please note we are not responsible for lost or stolen packages once in the shipping carrier's hands. You can file a claim at USPS or UPS.

*Duties & taxes are set by the customs authorities of the destination country. We estimate the value to be between 25-40% of the amount paid for the item(s) ordered. The carrier will contact you directly requesting payment upon your order's arrival through customs, RUJUTA SHETH is not responsible for these charges.
Please be advised that any exchanges may require additional tax/duty for import to delivery destinations outside the US. If package is undeliverable  RUJUTA SHETH is not responsible for the duties incurred to send it back, this will be deducted from your refund. 

TO AUTHORIZE A RETURN OR EXCHANGE, PLEASE FOLLOW THE PROMPTS HERE. 

RETURN POLICY

We understand that trying on clothing is essential! Please request your return/exchange within 14 days of receipt. Once approved, you will be sent a shipping label through our return portal. Returns must be sent using the provided shipping label, postmarked within 5 days of receiving the shipping label, or they will not be accepted. All garments must be unwashed/unworn.

• Full-priced items are eligible to be returned for refund, exchange, or store credit.

• ALL ITEMS PURCHASED ON SALE or with a promotional code are only eligible for store credit or exchange. 

• Exception: Full priced items purchased with  our 'Welcome code' are eligible for a refund or exchange.

• We are unable to issue price adjustments based off of promotions on styles you have previously purchased.

• Items marked Final Sale are not eligible for returns or exchange. 

• If the refund option is not available, your return is not eligible for a refund.

• Restocking Fee: $10 will be deducted from your refund. 

• Please note the original shipping fee will not be included in your refund.

 We are unable to process international returns at the moment. To process an international return or exchange please reach out to us at help@rujutasheth.com and we can assist you further. 

EXCHANGE POLICY

You can process an exchange for a different SIZE ONLY through our returns portal here.

- Enter your order number and zip code
- Select which item(s) you'd like to exchange/return
- Select the reason why you are returning your item(s)

For Exchange select: "Exchange for a different size"

For Return select the reason for return to proceed to 

Store Credit OR Full Refund

If the refund option is not available, your return is not eligible for a refund; only store credit or exchange.

Once exchange is processed, you will receive a return label for the original item. Original item must be shipped back to us within 14 days from receiving your order. We will ship your exchange as soon as we receive the original item back.

Only once your original order/return is in transit back to our warehouse, will your exchange be processed & shipped.

All exchanges are final sale. 

Please note that exchanges are not reserved. 

Shipping both ways is free for exchanges for domestic purchases only. 

TO AUTHORIZE A RETURN OR EXCHANGE, PLEASE FOLLOW THE PROMPTS HERE. 

PRICE ADJUSTMENTS

Rujuta Sheth LLC. offers a price adjustment policy for items that are purchased directly from rujutasheth.com within 3 days prior to the start of a sale. Adjustments must be claimed within 3 days of sale start date. Please note, exact style, color, and size must be available when the request is made. 

Price adjustments will be given in the form of store credit exclusively.